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News & Press: ARNOVA Annual Conference

Conference Hotel Accommodation Scam Alert

Friday, July 15, 2016   (0 Comments)
Posted by: Mary Kate Myers (
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It has been brought to our attention that ARNOVA members are receiving calls to make their hotel reservations at the Hyatt Regency for the 2016 Conference taking place in Washington DC.

ARNOVA and the Hyatt Regency will NOT call members or potential attendees to book accommodation. The online registration & 1-800-421-1442 # is the ONLY way to reserve a room. If you have been approached, please email us at immediately with details of the situation. Please do not provide them with any details of your reservation and do not give them your credit card details.

These individuals are identifying themselves in different manners, which are all false. These include, but are not limited to: 

  • Representatives from the Official Housing Bureau
  • Representatives from the Reservations Department of companies called the Exhibitors Housing Services; Exhibitors Housing Management; The Convention Housing Services; Trade Show Housing; Global Travel Partners or Exhibitors Management
  • Staff from the Hyatt Regency

They may leave a telephone number to call back: 1-800-217-4402, 1-855-420-8251, 44 (0) 800-014-8922.

They request that you provide your credit card/personal information for various reasons such as:

  • Claiming that the hotel rate has dropped and they would like to adjust the cost.
  • Claiming that rooms are running out and must be booked as soon as possible.
  • Claiming that rooms are sold out and that they can help find you alternatives hotels.
  • Claiming they can get you a better room rate than the conference organizers

We are doing everything we can to address this situation and appreciate your cooperation.


To book your hotel for the ARNOVA conference, please click here

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ARNOVA is a leading interdisciplinary community of people dedicated to fostering through research and education, the creation, application and dissemination of knowledge on nonprofit organizations, philanthropy, civil society and voluntary action.

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